Will I receive the same product that I see in the picture?

The product you receive may vary slightly from the image displayed on our website. This can be due to differences in lighting, camera angles, and screen displays. However, we make every effort to ensure that the product you receive matches the description and images provided as closely as possible. If you have any concerns about the product you receive, please reach out to our customer Service team for assistance.

Where can I view my sales receipt?

You can view your sales receipts in your account on our marketplace website. To access your receipts, log in to your account and navigate to the "Orders" or "Transactions" section. From there, you should be able to see a list of all your past purchases and view the receipts for each order. If you have any issues accessing your receipts, please contact us and our customer service team will be ready for assistance.

How can I return an item?

Our return policy allows you to return any products that you are not completely satisfied with within a specified time frame. Please review the details of our return policy on our website or contact us and our customer support team will be ready for further information. If you need to initiate a return, please reach out to us and we will assist you with the process.

Will you restock items indicated as “out of stock?”

If a product is marked as "out of stock," we may restock it in the future. However, there is no guarantee that we will restock the item. If you are interested in purchasing an out of stock item, we recommend checking back on our website regularly to see if it has become available. You can also sign up for notifications on the product page to receive an update when it is back in stock. If you have any further questions, please reach out to our customer support team.

Where can I ship my order?

As a seller on our marketplace, you can determine the shipping locations for your products. You can specify the countries or regions you are able to ship to in your account settings. Buyers will be able to see the available shipping options for your products on the product page, and the shipping fee will be calculated based on the buyer's location and the shipping options you provide. If you need to update your shipping locations or have any questions about shipping, please reach out to our customer support team for assistance.



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